Return and Refund Policy

Last updated: Aug 20, 2025 1:47 PM

We offer refunds on any purchases of goods and services purchased through the Website with the following conditions (with receipt of purchase):

• Products must be in their original condition, with all packaging intact and undamaged.

• Footwear must be unworn outdoors to qualify for return.

• All sales are final on new tennis rackets that have been strung and are not eligible for return.

• All sales are final on clearance items and are not eligible for return.

Please note that we do not offer refunds for any other reasons than those listed above. Refunds are issued minus the original shipping cost. No cash returns.

To qualify for a refund, you must submit your request to us within 30 days of your purchase date by contacting us at (623) 977-3540 or [email protected].

You are required to ship your purchased goods back to us to receive a refund. We will not be able to issue you a refund if you do not ship the goods back to us. You will be responsible for paying all shipping and handling costs on any purchases that you are requesting a refund on. Please ship your purchased item(s) to us at the following address:

Ray’s Rackets

Order #:(put order number here)

9843 W. Bell Rd.

Sun City, AZ 85351